|
|
|
CanadaRoses Privacy
Notice |
 |
Your Security & Privacy Are Important to Us
Canada roses is committed to protecting our customers
privacy. We feel it is important that you fully understand
the terms and conditions under which we use the information
we gather from you through the use of each of our Web sites
located at, or linked to, and any other sites that we
control collectively, our "Sites"). Please read this Privacy
Policy ("Policy") carefully to understand how we will use
and protect your personal information. We will never share
your personal information with anyone except as described in
this Policy.
Collection and Use of Information
In general, you can visit our Sites without telling us who
you are or revealing any personal information about
yourself. In order to better provide you with numerous
products and services, each of our Sites collects two types
of information about its visitors: Personally Identifiable
Information and Non-Personally Identifiable Information.
A. Non-Personally Identifiable Information
When you visit any of our Sites, we may collect some basic
Non-Personally Identifiable Information about you. This
information may include information regarding your operating
system, browser software, and IP (Internet Protocol)
address. Non-Personally Identifiable Information is
collected in order to provide you with satisfactory service.
We may use the information to detect problems with our
server and to administer our Sites. In addition,
Non-Personally Identifiable Information is compiled by us
and analyzed on an aggregate basis.
B. Personally Identifiable Information
When you place an order or enter a sweepstakes or promotion,
we request that you send us Personally Identifiable
Information. This information lets us know the specifics of
who you are and can be used to identify, contact or locate
you. Personally Identifiable Information may consist of:
your name, address, telephone number, email address, birth
date, billing information (credit card number, expiration
date and billing address), occasion type (Valentines Day,
etc.), products purchased, any relevant promotion code and
information (for example, reward program account
information) and the gift and message recipients name,
address, telephone number, email address and any other
information you may provide us ("Personally Identifiable
Information" ). We use Personally Identifiable Information
for internal purposes, such as confirming and tracking your
order, subscription or registration, analyzing trends and
statistics, informing you of our new products, services and
offers. Personally Identifiable Information is compiled by
us and analyzed on both a personal and an aggregated basis.
To serve you better, we may combine Personally Identifiable
Information you give us online or through our catalogs. We
may also combine that information with publicly available
information about you that we may receive from third
parties. We use that combined information to enhance and
personalize your shopping experience with us, to communicate
with you about our products and for other promotional
purposes.
We may contract with third-party companies or persons to
provide certain services including credit card processing,
distribution, data management, promotional services, etc.
("Service Providers"). We provide our Service Providers with
the information needed for them to perform these services.
We also ask our Service Providers to confirm that their
privacy practices are consistent with ours.
C. Placing an Order
When you place an order, we require you to provide us with
Personal Information. We use this information to give you a
customized experience and to process the orders that you
place with us.
Our database stores your billing and delivery information,
and will automatically transfer it to the order form each
time you place an order so that you do not have to re-enter
this information when you sign in at subsequent visits.
The recipient phone number, which you furnish to us when you
place an order, is used for delivery purposes. On some
occasions, the recipient may be called to schedule delivery.
To maintain our high quality standards, we will occasionally
contact recipients to ensure satisfaction with their gift.
E. Surveys and Research
In an effort to improve our Sites and services, we
occasionally request that some customers and recipients
voluntarily complete surveys, which may be collected by an
independent third party. Individual survey answers are
confidential, although non-personal information may be
collected and disclosed to third parties. If you do not wish
to participate in a survey, simply decline to participate
when asked.
Cooperation with Law Enforcement We will disclose Personally
Identifiable Information, after subpoena or written request,
to cooperate with a law enforcement investigation. We
reserve the right to report to law enforcement agencies any
activities that we in good faith believe to be unlawful.
Security
We use the Secure Sockets Layer (SSL) technology. SSL
encrypts your order information as additional protection
against the decoding of that information by anyone other
than us. However, despite all reasonable security
precautions and processes, such as password protection,
encryption technology, and use of firewall technology, no
data transmission over the Internet can be guaranteed to be
100% secure. As a result, while we strive to protect your
Personally Identifiable Information, we cannot guarantee or
warrant the security of any information you transmit to or
from our Sites, and you do so at your own risk. Once we
receive your transmission, we will take commercially
reasonable precautions to protect its security on our
systems.
Your password(s) will be your personal, secret entry code(s)
to access your Personal Account(s) at our Site(s). When you
access your account information, it is kept on a secure
server and a password is needed to access any account areas.
You can change your password as many times as you like. We
recommend that you keep your password in a safe place and
that you always sign off your account and close your browser
window once you have finished your visit. These precautions
will help prevent someone else from accessing your account,
especially if you share a computer with other people or use
a computer in a public place such as an Internet cafe or
library.
No Sale, Trade or Rental of Personally Identifiable
Information
We do not sell, trade, or rent Personally Identifiable
Information to third parties. We do share Personally
Identifiable Information with our floral and gift
distributors for the purpose of fulfilling and delivering
your orders. We may offer free promotional emails and send
promotional direct mail for products and/or services offered
on any one or more of our Sites as a service to our prior
customers from any of our Sites. You have several options
for altering or removing your information from our database
at any time.
Links to Other Web Sites
Our Sites may contain links to other Web sites. Privacy
policies on such linked sites may be different from our
Policy. We are not responsible for the privacy practices and
content of these third-party Web sites. You access such
linked sites at your own risk. We urge you to follow safe
Internet practices and do not supply Personal Information to
these Web sites unless you have verified their security and
privacy policies.
Child Protection
We take special cares to protect the safety and privacy of
children. Our Sites are general audience sites. Consumers
making purchases on our Sites must have a valid credit card
and be 18 years of age or older. It is the policy of Canada
roses not to collect personal information on any person
under the age of 18 and we request that any person under age
18 not submit any personal information via our sites. Our
reminder and greeting services are designed not to gather
birthdates (with years) or other personal information for
children under 13.
Youre Consent
By shopping at our Sites or opening an account with Canada
roses, you consent to the use of your Personally
Identifiable Information by Canada roses in the manner
specified in this Policy. We, however, have the option to
change, modify, or add to the terms and conditions of the
Policy at any time. We will inform you of any changes by
posting the revised Policy on our Sites. Any customer who
does not agree to the revised Policy has the option to
opt-out. The Policy will go into effect on the date posted.
The new Policy will apply to all current and past users of
our Sites and will replace any prior policies that are
inconsistent.
For our Sites that accept international orders, if you are
located outside of the United States, and Canada please be
aware that any information you provide will be transferred
to the United States. By using our sites or providing us
with your information, you hereby consent to this transfer.
In addition, if you provide data about other individuals
(such as gift recipients), you agree that you have obtained
consent from each such individual to the submission and
processing of such information to the terms of this Policy,
including without limitation the transfer of such data to
the United States. Although we will collect and use your
information only as stated in this Policy, laws generally
applicable to the protection of personal data in the United
States may not be as stringent as those in some users home
jurisdictions.
UPS / FedEX,or our driners will deliver the floral package
to the recipient on the requested day. they do not telephone
prior to delivering packages,(our driveres do some
times) and we cannot guarantee the time of delivery(but you
can ask for it). We are not responsible for:
1-Flowers and plants delivered to incorrect addresses
supplied by the sender.
2-Flower and plant quality problems due to an incorrect
delivery address supplied by the sender, or a courier
re-route requested by the sender.
3-Unsuccessful deliveries due to the recipient not being
present at time of delivery at the address supplied by the
customer.
4-Flower and plant quality problems where delivery is
delayed due to policies of delivery location requiring
signature upon delivery.
Orders may not be edited or cancelled the day prior to
delivery, the day of delivery, or within the five days prior
to Valentines Day, Mothers Day, or other floral holidays due
to the extremely high volume of orders during these times. |
|
| |
| |
| |
| |
| |
| |
| |
|
|
| |
| |
|
|
|
Read
more 
